The following terms and conditions apply to all transactions on our website. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future use. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

1. Description of Goods
As all the products that we sell are of a technical nature it is not practical to publish a detailed specifications of all the products. All images, descriptive matter, specifications and advertising on our website are for the sole purpose of giving an approximate description of the goods. All specifications given to the Customer are approximate and intended as a guide only. We do not accept responsibility for any preparation work based on such specifications.

2. Accuracy of Product Information
All product specifications, images and other information published on our website have either been made accessible by suppliers, manufacturer's, publications, publicists, or been gathered from public-domain sources. Our intention is that all information on the website should be as accurate and up to date as possible. However, we cannot guarantee the reliability or the accuracy of the information contained within its pages. Any action taken by the user of this website remain the responsibility of the individual.

3. Payment and Price
The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order. All prices on our website are inclusive of VAT but exclusive of delivery charges which will be payable as indicated at the time of placing your order, unless stated otherwise.

4. Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed.

5. Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.

6. Payment Methods
We accept all major credit and debit cards including Visa, Mastercard and Switch. On the order you must provide us with your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received.

7. Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.

8. Delivery Charges
All prices on our website are exclusive of delivery charges unless otherwise stated, which will be added to the price of the products at our checkout. Please see our delivery page for further information

9. Acceptance of delivery
As soon as we have delivered the goods to your door you will be responsible for them. We will only deliver goods to the address on the order and goods will not be left without a signature. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. Any transit damage to the goods, shortages or incorrect goods supplied must be noted on the delivery consignment note at the time of delivery.

Damage in transit: If goods arrive in a damaged condition you must make a note on the carrier's delivery consignment note and it will be your responsibility to inform us within 7 days from delivery.

Shortages: It is your responsibility to sign for the correct number of packages as shown on the carrier's delivery consignment note. Any shortages must be noted on the consignment note and it will be your responsibility to notify us within 7 days from delivery.

Incorrect Goods: It is your responsibility to notify us of any in-correct goods supplied within 7 days from delivery.

10. Product Guarantees
All products supplied are guaranteed for a period of 12 months. This guarantee specifically excludes faults caused by accident, neglect, misuse or faults that can not be confirmed have not been caused by incorrect installation. In addition routine maintenance,if needed, is not covered. This does not affect any statutory rights that you may have.

11.Terms of Guarantee your satisfaction with our products
If you are not completely satisfied with our products you can return them for a complete refund using our subsidised returns collection service. You must do this within 7 days of receipt of the goods. Alternatively, subject to your order details, you may request to keep the goods and receive a discount compensation certificate of £50.

12. Terms of Guarantee your satisfaction with our service
If for any reason you are not completely satisfied with the service you receive from us we will offer you a no quibble £50 discount compensation certificate.

13. Terms of Guarantee the highest quality
If for any reason you are not satisfied with the quality of our products, we will offer you a refund or a no quibble £50 discount compensation certificate.

14. Terms of Subsidised returns collection service
We will collect the goods from you for a fee or you can return the goods to us yourself.  Please refer to the following document for more information (Returns Policy) . We aim to collect the goods within 21 days of being informed of your intension to return the goods.

17.Returns
It is your responsibility to return purchases in pristine condition, including the packaging. Please refer to the following document for our return procedure (Returns Policy). We will only accept return items for up to 30 days after receipt of the goods.

18. Missing or damaged items
We use a specialist delivery company to ensure the liklihood of damages are minimised, however, accidents can occassionally happen and items can be damaged or misplaced. You are advised to not make any firm plans for the hiring or tradesmen or other actions which may incur costs until you have recieved and checked all your goods. We can not be held responsible, and can not make compensation, for any costs incurred by damaged or missing items.

19.Refusal of Transaction
We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

To be eligible to purchase products on this Website and lawfully enter into and form contracts on this website under English law you must:

• Register by providing your real name, phone number, e-mail address, payment details and other requested information
• Be over 18 years of age
• Stipulate a delivery address in the United Kingdom. Please note that PO box numbers, hotels and accommodation addresses are not acceptable
• Possess a valid credit or debit card issued by a bank acceptable to us
• By making an offer to buy a product, you specifically authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including but not limited to, your debit or credit card number or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.